Delivery & Returns

Thank you for choosing to shop with Maison Lily Blue, by doing so you are supporting our little brand and championing local British artists and artisans. If you have any questions regarding delivery, please do not hesitate to get in contact with us.

CUSHION DELIVERY 

Cushions orders will be dispatched within 3 - 5 working days and sent via courier. For UK mainland orders, delivery rates are added at checkout.  

SCREEN DELIVERY

Each screen is crafted by hand so we aim to deliver between 6-8 weeks but delivery times may vary. Calculation of shipping costs varies by weight and complexity. For UK mainland orders, delivery rates are added at checkout.  For deliveries within the M25 we offer an electric service. 

For international deliveries, please contact us by email on info@maisonlilyblue.com along with your details. We will then provide you with a quote from our delivery partner.

Where items are exported from the United Kingdom, you shall be responsible for complying with any legislation or regulations governing the export from the United Kingdom or the importation into the country of destination of the items and for the payment of any duties therein. 

RETURNS & REFUNDS  

Made to order screens are a final sale and cannot be returned or exchanged. Once placed, orders cannot be cancelled. Cushion returns are accepted within 14 days of order, please ensure the cushions are in perfect condition and in the original packaging.